OVERVIEW OF Scrum Master Certified (SMC™)

Scrum Master Certified (SMC™) professionals are facilitators who ensure that the Scrum Team is provided with an environment conducive to completing the project successfully. The Scrum Master guides, facilitates, and teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensure that Scrum processes are being followed. Successful candidates will be awarded the Scrum Master Certified (SMC™) certification by SCRUMstudy after passing the certification exam.


This certification is appropriate for anyone who is interested in working as a Scrum Master.


There is no formal prerequisite for this certification. However, it is preferable to complete the Scrum Developer Certified (SDC™) certification before applying for the Scrum Master certification. It is also highly recommended to attend the SMC™ classroom training provided by the SCRUMstudy approved Registered Education Provider (R.E.P.)


  • Multiple Choice
  • 100 questions per exam
  • One mark awarded for every right answer
  • No negative marks for wrong answers
  • 120 minutes duration
  • Proctored online exam


Register online by sending an email with your name and course title to This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling: +359 (0)887 687 617.

Special pricing for corporate clients.

The instructor-led courses are delivered in both English and Bulgarian languages.

The online courses are available in English.

Who should enrol for Scrum Master Certified

The main role of a Scrum Master Certified practitioner is to ensure the smooth establishment, efficient and healthy progress and continuous improvement of Scrum Practices in an agile Scrum team and organisation. That is the main reason why the competence and perspective of every Scrum team member in an agile Scrum team is used to be able to act on behalf of and with a Scrum Master Certified expert. This is a fundamental factor which determines the success and the lifetime of an agile Scrum team.

Whether you act as Scrum Master Certified expert or not in your Scrum team, it is extremely important that you have a clear understanding about how and what makes Scrum far more successful, efficient and delightful to work with than any other project management framework. Therefore, we recommend you to obtain the Scrum Master Certified certification if you have one of the following roles:

  • Business Analyst
  • Product Manager
  • Program Manager
  • IT architect
  • Project Manager
  • Team Leader
  • Tester

Benefits with Scrum Master Certified Certification

Benefits for Employees and Freelancers

  • Scrum Master Certified Certification is a Proof of Competence and up-to-date Knowhow in Scrum area
  • Scrum Master Certified Certification helps you become better than your competition and get hired for your next big challenge
  • Scrum Master Certified Certification broadens your perspective. It helps you get more responsibilities and better career opportunities compared to your peers
  • Scrum Master Certified Certification provides a toolset that you can deliver amazing products and services that your customer will appreciate and enjoy

Benefits for Employers

  • Scrum Master Certified Certification reduces costs by improving efficiency of your teams, activities and processes
  • Scrum Master Certified Certification helps you win projects with your qualified employees
  • Scrum Master Certified Certification improves employee satisfaction by encouraging them to get trained and learn
  • Scrum Master Certified Certification enhances the quality of your deliverables and customer satisfaction

Scrum Master Certified training course

If you are ready to grow more agile with implementing Scrum practices, the Scrum Master Certified course is designed to meet this need. During the course you will learn about the Scrum framework and gain a deeper understanding of how to lead the Scrum team to success: define and manage team responsibilities, scrum events and scrum artifacts, and overall guidance how to manage the scrum delivery team and successfully apply Scrum methodology.

The course and certification on Scrum Master Certified are the gold standard for getting ready for a Scrum Master role. It is an interactive and engaging learning experience where you learn and alongside discuss practical examples that will prepare you for the Scrum Master Certified role. Our trainers support the learning experience with their professional experience and guidance in examples discussion, and support students in their development journey and ultimately – become certified and become recognised Scrum Master Certified Certification experts.

Scrum Master Certified course provides you with the practical hands-on skills that you can apply as soon as you complete the training session – you will have everything you need to pass the certification exam.

After the Scrum Master Certified course, you will be able to:

  • Guide the Scrum team effectively to use Scrum methodology
  • Demonstrate your knowledge and skills and contribute to your team and wider organisation
  • Increase career opportunities and expand your professional community.
  • Improve leadership skills and influence organizational change.

The Scrum Master Certified role

The Scrum Master Certified works with all participants in the Scrum Project as well as external parties to understand and apply the Scrum Framework correctly.

The Scrum Master Certified supports the Scrum Team to successfully apply the Scrum Framework and helps them to improve their productivity and performance on a continuous basis. The role of the Scrum Master Certified is to establish the Scrum Process in the organization as a new way of thinking and acting.

Scrum Master Certified acts as a change agent. They are engaged in mentoring the team members to develop new team skills and adopt new standards.

The Scrum Master Certified woks closely day to day with the rest of the scrum team.

Scrum Master Certified - most important team role | InterQuality | image 1

Some of the key tasks of the Scrum Master Certified role

  • Establish the Scrum Framework in his or her business and IT ecosystem
  • Act as a change agent and support the existing processes to maximize productivity of the Scrum Team
  • Protect the Scrum Team from external influences and interruptions while the team does work it has originally committed for a Sprint
  • Lead the progress of work
  • Facilitate the Scrum Rituals (Scrum Events)Mentor the Scrum Team to understand and live the values of the Scrum Framework
  • Ensure efficient and close collaboration between the Scrum Product Owner and the Scrum Team
  • Remove barriers which hinder the flow of the work activities

The Scrum Master Certified is part of the Scrum Team and acts as a servant-leader for the Scrum Team. In the beginning, this will be a full-time job so that the Scrum Master Certified will not be able to contribute to the Sprint results directly. However, after a few Sprints the initial workload as moderator and coach will reduce. So, the Scrum Master Certified could actively contribute to the Sprint goals. Since there must be trust between the Scrum Master Certified and the Scrum Team members, it can always be a good idea that the Scrum Team chooses its Scrum Master Certified expert. However, in reality, the management usually imposes who the Scrum Master will be.

To get the required trust the Scrum Master Certified should have no people management responsibility above the Scrum Team members. Otherwise, open communication in the Scrum Team and joint ownership of work and decision-making ability of the Scrum Team can suffer.

An essential job of the Scrum Master Certified is to protect the Scrum Team from a false sense of urgency. The Scrum Product Owner and stakeholders often attempt to add unplanned requests to the Sprint Backlog while the team focuses on the work of a planned Sprint.

However, one of the critical aspects of the Scrum Framework is that all user stories are known and committed only during the Sprint planning meetings. The Scrum Team cannot be forced to take over new user stories. The job of the Scrum Master Certified is to ensure that until the next Sprint planning meeting, these new user stories are stored in the Scrum Product Backlog.
The Scrum Master Certified expert helps by removing obstacles that block or slow down the progress of work. Some examples of removing obstacles are finding support and resources, missing information, do ground work to help the Scrum Team Members.

The Scrum Master organises and facilitates the Scrum retrospective meeting, and his or her job is then to facilitate and control the change of the identified issues.

Facilitation of Scrum Rituals (Events)

The Scrum Framework defines several meetings that have to be organized and facilitated by the Scrum Master:

  • Scrum Grooming (Backlog Refinement) Meetings
  • Sprint Planning Meetings
  • Daily Scrum Meetings
  • Sprint Review Meetings
  • Sprint Retrospective Meetings

For additional information and enrolments in Scrum Master Certified program, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Who should enrol for Scrum Master Certified
Benefits with Scrum Master Certified Certification
Scrum Master Certified training course
The Scrum Master Certified role
Some of the key tasks of the Scrum Master Certified role
Facilitation of Scrum Rituals (Events)